Shop Policy

Returns Policy: All Sales are Final!
Once a payment goes through, payment processing fees are non-refundable to the little journal company and the buyer. 
The little journal company is not responsible if the customer drops and/or damages their item(s).

If your item arrives damaged, please make sure you have photographic evidence with time stamps and contact us as soon as possible.
If your item does arrive damaged, contact us as soon as possible!
If the wrong item was shipped to you by mistake, email us asap.
Make sure you add a subject to your email, this helps me attend to your needs quicker, send proof of your order, and information, and a picture of the items that you received. We will make it right!

The little journal company is based in the UK. Orders placed outside of the UK may be subject to to import fees and handling charges. These charges must be paid by the receiver. 

The little journal company is not responsible for any local fees or taxes that may be charged to the receiver.
These fees vary from country to country, so it is best to check with your local customs office or bank first before purchasing to avoid any unexpected surprises. We will not declare your item as a gift or under declare the order amount. 

Package Sent Back?  
When filling out at check out you must include your FULL address, don't forget your house/apt/unit/etc.
The little journal company is not responsible for incorrect addresses submitted by the customer.
If an incorrect Address was given at check out then they still have the opportunity to fix and correct their address by contacting The little journal company within 24 hours.
he Customer has 24 hours to get in touch, otherwise, there's no further action that can be done to resolve the issue. 

Buyers are responsible for supplying correct addresses in the correct format.
If orders are returned to us due to incorrect or insufficient addresses, the order will either be refunded minus the shipping cost, or reshipped at the buyer's expense if they purchase another item. 

The little journal company is not responsible for any allergies or injuries of ANY KIND. 
By placing an order with us, you agree to these terms & conditions